Shipping Policy – Om Sai Rudraksha Gems
At Om Sai Rudraksha Gems, your trust is our most valuable gem. We're committed to ensuring your spiritual treasures—be it Rudraksha, gemstones, or healing crystals—reach you safely, securely, and on time. Here's everything you need to know about our shipping process:
Safe & Secure Delivery
Careful Packaging: Each order is thoughtfully packed to ensure it arrives in perfect condition.
Insured Shipping: Your package is insured during transit for complete peace of mind.
Trusted Delivery Partners: We work with reliable courier services such as Shiprocket, Bluedart, and Aftership to ensure prompt and secure delivery.
Shipping Timelines
Processing Time: Orders are processed and dispatched within 4 business days of confirmation.
India Delivery: Expect delivery within 7 to 15 days from the dispatch date.
International Delivery: Orders outside India typically take 20 to 30 days from dispatch.
Note: These are estimated timelines and may vary due to customs, location, courier delays, or unforeseen events.
Shipping Charges
Transparent Pricing: Shipping fees are based on destination and weight.
Free Shipping: May be applicable on orders above a certain value. Check our website for ongoing offers or email us at komaldigitalseo1999@gmail.com for assistance.
Delivery Address
Accurate Information Required: We only deliver to valid residential or business addresses—no PO boxes, malls, or hotels.
Address Changes: For updates, contact us promptly after placing your order.
The customer bears responsibility for providing an accurate delivery address. Om Sai Rudraksha Gems will not be liable for delays due to incorrect information.
Order Tracking
Real-Time Updates: You’ll receive tracking details via email once your order is dispatched.
Stay informed through SMS or email notifications as your package moves toward your destination.
Delivery Issues
ID Verification: Required for high-value orders to ensure safe delivery.
Missed Deliveries: Our partners will attempt delivery up to 3 times. If unsuccessful, the package is returned. Contact the courier or reach us at komaldigitalseo1999@gmail.com for assistance.
Handling Delays
Delays due to Force Majeure Events (natural disasters, strikes, holidays, etc.) may impact delivery. We’ll keep you informed and request your understanding and patience in such cases.
Non-Delivery & Returns
Not Received Your Order? Contact us within 30 days of purchase.
Damaged or Missing Items? Refuse the package and contact us immediately with photo evidence.
Please refer to our Return Policy for more information.
Cancellation Policy
Please note that orders once placed cannot be cancelled under any circumstances.
Our Commitment
Your satisfaction is at the heart of everything we do. If you have any questions, feel free to reach out to our customer support team at:
📧 Email: komaldigitalseo1999@gmail.com
🌐 Website: www.omsairudrakshagems.online
📍 Address:Plot No. 977, Vishnu Lok Colony, Jwalapur, Haridwar,
Haridwar, Uttarakhand – 249407, India